REACH: The Marketing Podcast for People Who Hate Marketing Podcasts

"Faust"

Episode Summary

Clark reveals the terrifying truth about martech vendors: they're exploiting marketers' fear of job loss to sell them the very tools that will eliminate their positions. From Sam Jacobs' manipulative Pavilion post to eight figures in martech waste, this episode exposes how the industry profits from anxiety while systematically replacing human judgment with software. A wake-up call about funding your own obsolescence.

Episode Notes

Episode Notes

Key insight: Every tool that promises to make you better at marketing is actually designed to prove you're unnecessary.

Referenced: BurnItDown.Marketing intent data article

Episode Transcription

REACH_Ep4_Faust

Clark Barron You ever try something new? Some plug in, some platform, some AI tool for a

split second. You feel like a fucking genius. The copy comes out cleaner. The data is tighter.

The meeting goes smoother, and you don't say it out loud. But in your head you're thinking, oh,

yeah, this is it. This is the thing that finally makes me better. Tread lightly because you're

wrong. It doesn't make you better. It's making you dependent. Because the next time you know

what's going to happen, you're going to reach for it a little sooner. In the time after that, you

don't even try without it. Before long, you're not even sure where your ability ends and the tool

begins. And I guarantee that some of you listening would rather hand over your unlocked

phone than your ChatGPT chat logs. That's the part nobody warned you about. Not that AI is

going to take your job, but that it's going to convince you to give it away voluntarily. One clever

feature at a time. Let's play a game. I want you to think of an answer to this question, and I'm

going to read your mind. What are you afraid of right now? As a marketer, not hitting your

numbers. Not getting that promotion. Not being seen as strategic? Nope. I didn't think so.

You're afraid of becoming irrelevant. You're afraid they won't need you anymore. That you're

one AI agent away from being replaced. So ready. How terrifying is it, truly, to be in constant

fear of losing your job? Because that's it. That's the one. Universal fear pain point that keeps

every marketer awake at 3 a.m.. Not campaign performance, not attribution. Not lead quality.

Job security. Will the next restructuring include your role? Will AI make your skills obsolete?

Will automation eliminate your entire department? Ooh, is that new CMO going to bring their

own team? That fear is so visceral, it is so immediate and so constant that it shapes every

single decision that you and I make. Every marketer makes even the ones of us that actually

run our own business. Everything you do is filtered through one single question will this help

me keep my job? and that's exactly how they want you to feel. They who is they? Well, an

entire industry has built its business model around that exact fear. Vendors, consultants.

Communities. Vendors who profit from your insecurity. Consultants who monetize that anxiety

and communities that charge you for reassurance. Copium platforms that sell you peace of

mind. They've discovered that you can't monetize competence. But guess what? You can

monetize fear. And the most profitable and the most profitable fear of all is the fear of

becoming obsolete. Hands down. So they feed it. They amplify it. They weaponize it. They

create problems you didn't know you had. Invent solutions you didn't know you needed. And

boy, do they love building technologies designed to replace the very people buying them. And

then they sell you those technologies, and then they sell those technologies to you as

salvation. Hold. Hold tight, I want to I want you to see something. If you follow me on LinkedIn,

I'm sure you've seen me take swings at communities like exit five, Pavilion, whatnot. Most

recently Sam Jacobs and Pavilion and his Country Club for bougie marketers. But recently,

seven members of his own organization sent me something, something kind of odd. Seven

different people from inside Pavilion. Now, keep in mind this is the same Sam Jacobs of

Pavilion who blocked me for calling out their manipulation tactics, right? Well, these people

wanted me to see his latest post. Nothing new there. They recognized exactly what I'm talking

about. Here's what he wrote. Last week I flew 12,000 miles to host one dinner, ten in-seat high

powered Cros and CMOs, collectively representing about $5 billion in AR. But guess what? It

was the same vibe as everywhere else these days, because nobody has seen a market like

this before. Nobody. All caps has been a CRO or CMO in the age of AI. Nobody knows what

they're doing right now. Nobody. Half the people at the table privately worried that they were on

the chopping block, even though they're sitting in roles most folks would kill for. The minute

you've outlived. And here's where it gets real fun. The minute you've outlived your perceived

utility. There's an executive search firm running in the background looking to backfill you and.

And of course, what do you want to bet is coming next? You need a dedicated GTM

community built exactly for moments like this. You need pavilion. Good lord. Like I just. What

are we doing? Like, seriously, what are. What are we doing? This is not leadership like this.

Like you understand this is manipulation. Like this is textbook fear based manipulation. And

the funny thing is, his people. And the funny thing is his people know it. Sam's post is just one

example. I'm not going to continue to pick on him. It's not polite to play with your food. And

look, Sam's post is just one example of something much bigger. I'm not going to continue to

pick on him. It's not polite to play with your food. The most destructive thing in this industry

right now is how the most destructive thing in this industry right now is how vendors, whether

it's Sam with Pavilion or Sixth Sense or Zoominfo or Gartner or anybody else, the thing that

they've all figured out is that confident job secure marketers don't panic. Buy by marketing

tools. I'll repeat that. The thing that all of your favorite martech vendors have figured out is that

confident, job secure marketers don't panic. Buy marketing tools. I have a trophy case. Okay.

Not of campaigns. Not of wins. Of vendor invoices. It's seriously AI. It is a folder on my

desktop. I keep a private archive of how much money I've found that's been wasted on

martech tools from clients I've consulted. It is a graveyard of how much money marketers have

wasted out of fear, out of hype, out of being sold snake oil. Now, I want you to take a guess.

What? That number is higher. Whatever you're thinking, I'm whatever you're thinking, it's safe

to probably double it Because the actual number is dancing right over into the eight figure

range. Last time I checked, it is still above 10 million. Last time I checked, it is still above 10

million. And that's just the clients who've been honest with me. The thing is, martech stack

bloat is one place I tell people to look if they want buried treasure. It's always there. Always.

The reason I know it's always going to be there is because it's easier to buy something that

promises to give you the deliverable required to keep your job, rather than to get good enough

at marketing to be able to accomplish that on your own, especially with time constraints and

limitations and budget. I get it. It's tempting. Now, are there extremely helpful tools out there?

Yeah. Of course. Yeah, obviously several that that I love that I'm not going to mention because

they don't sponsor this shit. Of course, the entire profession wouldn't be able to exist without a

lot of. Of course, the entire profession wouldn't be able to exist without a lot of what we have.

But a really need to express to you just how desperate things get sometimes with marketing

leaders. And here's the part nobody wants to say out loud. The market is not going to wait for

you to catch up. There are already tools on the market right now, right now, that can tell a

vendor exactly who visited their website, what pages they read, what company they worked

for, and even their name. And most of those tools, they do it without the user's knowledge or

consent. Deanonymization. I'm sure if you're familiar with me in any regard, you've heard me

drag them as much as humanly possible. Deanonymization. It used to be a security term. Now

it's a marketing feature. Why? If that doesn't send a chill down your spine, it should, because

the arms race is already here. And it's not about innovation at all. Unless you start acting like a

strategist instead of a buyer, You're not just going to lose your budget, you're going to lose

relevance permanently. We all are. And that's the thing that kind of eats me alive. That's if

someone were to ask me what keeps me up at night. That's it. That is absolutely it. Because

when we're all forced into this co-dependent relationship with sales and hyper growth and

growth at all costs, all this coming back, GTM and AI agents. Oh, yeah. I've seen founding

marketers sob uncontrollably after after realizing that that if their seat that if their CEO, much

less their board, saw just how much money they wasted on absolute bullshit, they were out of

a job. And I mean right there on the spot. Get the fuck out. Kind of fired. Okay, let's really talk

about this for a minute. Take, for example, the entire purpose of marketing and B2B. The holy

grail of deliverables is what? What is it? It is the name and contact information of a human

being that is willing to give your company money for your thing at that exact moment, right

then. So, um. So you start and see where I'm going with this. Well, unfortunately. Well,

unfortunately, intent data, as it turns out, is absolute bullshit. It is recycled data laundering so

much that every single one of those vendors are part of a giant. So much that every single one

of those intent data. So much so that every single one of those intent data vendors are actually

part of a giant data co-op, or different data co-ops that are essentially just guessing. If you

want to read more on the technical side of this, Go to burn it down. Marketing and read my

article on intent data. Let me just say that the Emperor truly, truly has no clothes. But what

happens is this the marketing leader is terrified they're going to lose their job. The vendor

offers to hand them the magic antidote on a silver platter, if only they'll hand over their budget.

That's it. So what they're doing is they outsource their entire job to vendors that couldn't care

less if they end up getting fired, because they know that the last thing a new CMO is going to

do is completely rip out parts of the legacy tech before they've seen if it's even working yet.

Vendors know this shit, and they exploit it constantly. Has anybody read Faust in Faust? A man

trades his soul for knowledge and power, only to find that he was tricked. Marketers are doing

the exact same. You're not buying tools. You're signing contracts with the devil. Offering up

your own relevance in exchange for temporary relief. Seriously? Read Faust or don't. It's

weird, but the lessons there. Now, why is it so important to what I'm trying to communicate to

you right now? Listen to me very carefully. You are funding your own obsolescence. Every

martech purchase is a vote for fewer martech. Every martech purchase is a vote for fewer

marketing jobs. Every platform that promises to automate marketing is designed to automate

marketers out of existence. Every tool that claims to replace manual processes is replacing the

people who do those processes. Every AI that can write your content is training your

replacement. Every intent data platform that identifies prospects in market is teaching

companies that they don't need marketing teams. They don't need marketers. Period. Every

attribution tool that's show, every attribution tool that shows what's working is convincing

executives that marketing is just data entry. You think you're buying tools to make your you

think you're buying tools to make you better at your job, but you're actually buying tools to

completely eliminate it. And the vendors aren't trying to help you succeed. Get that out of your

head. These vendors do not care to make your team better at marketing. They're trying to

prove you are unnecessary. And every time you hand over budget for another platform,

another automation, another AI solution, you're proving their point. You're literally paying them

to build the case for why companies don't need as many marketers. Think about this for a

second. Really think if intent data can identify all your prospects. If attribution can measure all

your impact. If automation can nurture your leads or whatever that takes the shape of. And if I

can create all your content. What exactly what exactly do they need you for again? Seriously,

it's not a hypothetical question. Regardless of what you feel about different attribution.

Regardless of what you feel about different pieces of attribution software or. Or whether or not

you think I slop is useless, and nobody could ever fall for that. Whatever. I'm. I'm being 100%

serious when I say that. That's not a hypothetical question. That is the question your CEO is

asking right now. And I'm not here to scare you. I'm trying to snap you out of the trance,

because the only thing that's going to save this entire profession from being outsourced to a

bunch of vendors with tech that can't think or discern or judge or adapt like marketers can. So

if you want to survive this, if you want to actually matter, you better start fighting back. because

the devil never tells you it's a trade, only that it'll make things better. That's one of the things

that I have a really hard time with. When marketers reach out to me for help or guidance,

whether it be in career or the job they're currently in, whatever they're working on, there's

something that I really have a hard time saying, but it's necessary. And I'm going to say it to

you right now. No one is coming to save you. No vendor is going to build the tool that keeps

your role safe at all. No influencer is going to tell the truth until it's too late. And no, no

community, regardless of how much you pay them to reassure you and pat you on the head

that everything's going to be okay. The only one who can save marketing is a marketer, one

who remembers what this job actually is. Am I saying it's me? No. Am I trying? Maybe. But I

know that it's going to be one who's willing to stop chasing convenience and start actually

reclaiming the craft. It's going to be the marketers that see the fear and choose not to build a

career around it, to actually make authentic connections, to actually to actually reclaim what

this was supposed to be about in the first place. So your homework read Faust but then when

you're done, do something that Faust never did say no.